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Medical website design for private clinics

Medical website design for a private clinic comes down to what patients check before they book. Who will I see, and are they properly registered? Then they want an appointment without phoning. We build fast, accessible websites for UK private clinics, physiotherapists and dental practices, with your booking system linked in and forms that never ask about health. Fixed prices from £400.

Online booking, linked in
Registration details shown properly
No health details in forms
A clinician in a white coat showing a patient a scan on a tablet in a consulting room
WHO IT’S FOR

Medical website design for clinics, dental practices and physios

Good clinic website design rests on the same four things whatever you treat: clear treatment pages, practitioner profiles, a booking route and the registration details patients look for. What changes from one clinic to the next is the regulator, and what you’re allowed to advertise.

  • Private clinics

    Private GPs, skin clinics and specialist clinics. Treatment pages explain the consultation, the cost and who carries it out.

    • CQC rating shown where CQC asks
    • Treatment pages written to the ASA rules
    • Booking linked from every page
    See the clinic concepts
  • Dental practices

    NHS, private or mixed. Fees, treatment pages, GDC numbers on the team page and new-patient booking each need care.

    • NHS or private status made clear
    • A fees page patients can read
    • Treatment pages, not town pages
    Dental website design
  • Physiotherapy clinics

    Independent physios and sports injury clinics. Patients pick an appointment type and want to know their physio is registered.

    • HCPC registration on every profile
    • A page for each condition you treat
    • Booking by appointment type
    Websites for physios
Concept design – not a client site

Concept websites for three kinds of private clinic

These are concept homepages for three fictional clinics, not client work. A private GP, a physiotherapy clinic and a skin clinic each put something different first, and the notes explain why.

Concept preview
Concept design – not a client site
Example Private GP
01632 960321
  • Book
  • Our doctors
  • Fees
  • Services
  • Find us
See a private GP this week
Fees, appointment times and your doctor’s qualifications are all on this site before you book.
Book an appointmentSee fees
Book an appointment
  • Appointment: 15 or 30 minutes
  • Day and time
  • Your name
  • Phone or email
Continue to booking

We don’t ask about symptoms here. Your doctor will go through everything at the appointment.

The CQC rating widget would sit here, near the top of the homepage, once the clinic has been rated.

Our doctors
  • Dr A. ExampleGeneral practitionerQualifications and registration details shown here
  • Dr B. ExampleGeneral practitionerQualifications and registration details shown here
Fees
  • Consultation, 15 minutes
  • Consultation, 30 minutes
  • Blood tests
  • Private prescriptions

Every fee is shown before you book.

Opening hours
  • Mon to Fri
  • Saturday mornings
Example Private GP is a fictional business. This is a concept design, not a client site.

Private GP: why it’s laid out this way

  1. Booking in the first screen

    The appointment form sits beside the headline and hands over to the clinic’s own booking system, so a patient can book without ringing.

  2. The CQC rating where CQC asks for it

    CQC’s guidance for clinics says to show the rating on the homepage or the right landing pages. Its widget updates itself, so it never goes out of date.

  3. Fees shown before booking

    A short fee list on the homepage answers the question most patients would otherwise phone to ask.

  4. No symptoms in the form

    The form asks for the appointment length, a time and contact details. The clinical detail is taken in the consultation.

Your version uses your own photos, reviews and details. Nothing here is copied from a real business.

BOOKING AND PROFILES

Online booking, practitioner profiles and accessibility

Before they book, patients want to know who they’ll see, what it costs and when they can come in. Get those three right and the website is doing most of its job.

  • Online booking, linked properly

    Most clinics already use an online booking system. We link it from every page, so patients book without phoning. If you don’t have one yet, Growth includes a booking form that emails each request to you.

  • A page for each practitioner

    Photo, role, qualifications, registration number linked to the public register, and the treatments they offer.

  • Accessible by default

    We test colour contrast, headings, labels and keyboard use with axe and Lighthouse before launch. GOV.UK says all UK service providers must make reasonable adjustments under the Equality Act 2010.

  • Fees before booking

    Show prices, or starting prices, before someone books. It saves reception answering the same call every day.

  • Quick on a phone

    Lean pages built for mobile data. Our own industry pages score 90 or more for mobile performance in Lighthouse.

REGISTRATION

Registration details patients and regulators look for

Swipe the table to compare

Which regulator applies depends on the treatment and who carries it out. Here is what each one asks for on a website, from its own guidance. We build the page to what your practice or your compliance adviser signs off.

What each regulator asks clinics to show on their website, with the official source
WhoWhat to show on your websiteOfficial source
Clinics in England carrying on a regulated activity (CQC)Register with CQC if you carry on a regulated activity, such as treating disease, disorder or injury. Once rated, show your current rating on every website that describes your services, clearly and on the homepage or the right landing pages. CQC recommends its widget, which updates itself.CQC: who has to register · CQC: displaying ratings (clinics) · Regulation 20A
Physiotherapists (HCPC)“Physiotherapist” and “physical therapist” are protected titles, so only people on the HCPC Register can use them. Show each physio’s registration and link to the public register.HCPC: protected titles · HCPC: check the register
Dental practices (GDC)Each dental professional’s GDC number and qualification, the complaints procedure, whether you’re NHS, private or mixed, and the date the site was last updated. CQC doesn’t rate primary dental services. The details are on our dental website design page.GDC: guidance on advertising · CQC: services not rated

Checked against each regulator’s own website in October 2026. CQC covers England; Wales, Scotland and Northern Ireland have their own regulators. This isn’t legal advice.

ADVERTISING RULES

Advertising treatments within the ASA rules

The advertising rules cover your own website as well as paid ads: the CAP Code’s scope includes marketing on a business’s own site. So a treatment page needs the same care as an advert.

We write to these four rules and flag anything that needs a second look. Your practice, or your compliance adviser, signs off the final wording. Checked October 2026. This isn’t legal advice.

  1. Back every health claim with evidence

    CAP rule 12.1 says objective claims must be backed by evidence, where relevant from trials on people. We keep treatment pages to what you can support.

  2. No prescription-only medicines

    Anti-wrinkle injections are prescription-only medicines, which can’t be advertised to the public (rule 12.12). ASA advice is to promote the consultation, not the product, and it says the ban still applies on your homepage.

  3. Testimonials that are real

    Under CAP rules 3.45 to 3.52, testimonials must be genuine, used with permission and backed by evidence, and incentivised reviews must say so.

  4. Cosmetic treatments and under-18s

    Rule 12.25 says marketing for cosmetic interventions must not be aimed at under-18s. Treatment pages say who the treatment is for.

PHYSIOTHERAPY

Websites for physiotherapy clinics

A physio website answers two questions fast: can you help with my problem, and when can I be seen? Pages for the conditions you treat answer the first. Booking by appointment type answers the second.

  • HCPC numbers on every profile

    “Physiotherapist” is a protected title. Each profile shows the physio’s registration and links to the HCPC register.

  • A page per condition

    Back pain, sports injuries, rehab after surgery: each gets a page explaining the assessment. Outcome claims need evidence, as above.

  • Booking by appointment type

    Assessment, follow-up, video review: patients pick the type and length, with the price beside it.

  • How to get started, made clear

    Say plainly whether patients can book directly and which health insurers you work with.

Run a physio clinic? Tell us about it and we’ll send you a page plan.

PRIVACY

Forms and a chatbot that never ask about health

Health information is special category data under UK GDPR, with stricter rules on collecting and keeping it. The simplest way to handle that on a website is not to collect it. Every form and chatbot we build for a clinic asks for a name, contact details and the appointment type, and nothing about symptoms or medical history.

Patients notice. They can enquire without typing anything personal, and your team takes the clinical detail in the consultation, where it belongs.

  • Forms ask for name, contact details and appointment type only
  • The chatbot answers questions about treatments, prices and opening hours from your own pages
  • If someone starts to describe symptoms, the bot asks them not to and offers booking or a call back

Your privacy notice and data protection decisions stay with your practice; we build the forms to match them. Checked against ICO guidance in October 2026. This isn’t legal advice. See how our website chatbots work.

Example Physio ClinicText chat · answers from the clinic’s own pages
  1. Customer: Do you treat knee injuries? And how much is a first appointment?
  2. Chatbot: Yes, our physios assess knee injuries. A first assessment is 45 minutes, and prices are on our Prices page.
  3. Chatbot: Please don’t share health details here. Your physio will go through everything with you. Book online, or shall we call you?
  4. Customer: Call me please. Alex, 07700 900218

Call-back request · 7:15pm

Name
Alex
Phone
07700 900218
Wants
To book an assessment
Health details
None collected
An illustrative chat with a fictional clinic. The bot works in text only.
HOW WE WORK

How we’ll build your clinic’s website

Clinics are a new sector for us. You bring the clinical knowledge and we bring the build: a page plan agreed before we start, every treatment page approved by you before it goes live, and anything regulatory checked against the regulator’s own guidance.

Then we test it the way we test our own site, for speed on a phone and accessibility, before launch.

Lighthouse mobile performance on our industry pages
90+
Lighthouse accessibility on our industry pages
100
Checkout success on The Gift Sip shop we built
96%
Case studies, written up in full
4
Reviews from clients
5
Client logos on our site
6
LOCAL SEARCH

Clinic SEO starts with the treatments people search for

Many patients search for the treatment or the problem, not your name: “private GP near me”, “physio for knee pain”, “skin consultation”. These four steps get you found for those searches. Our local SEO services work through them every month, from £199/mo.

  1. Set up your Business Profile

    The right primary category, every service listed, accurate hours and photos of the clinic. It’s often the first thing a patient sees.

  2. A page per treatment

    What happens, who carries it out, the price and how to book. One treatment per page, written to the ASA rules.

  3. Practitioner pages

    Qualifications, registration and the treatments each person offers. Patients search for clinicians by name too.

  4. Reviews, asked for fairly

    Ask after appointments, offer nothing in return and don’t pick only the happy patients, as Google’s review policy requires. Keep health details out of your replies.

PRICES

Clinic website design packages

Fixed prices with everything listed. Growth (£1,200) suits most private clinics: up to 15 pages for treatments and practitioners, a booking form, local SEO setup and Enquiry Bot setup with the first month included. Business (up to 10 pages) suits a clinic with one or two practitioners. Compare every package in full.

Starter

A professional first website for a new or small business.

£400

one-offNo VAT added

Business

Most popular

A fuller site for an established business that wants to win more work online.

£750

one-offNo VAT added

Growth

For businesses ready to compete harder in local search.

£1,200

one-offNo VAT added

E-commerce

An online shop for selling your products directly.

From £1,500

one-offNo VAT added
  • Want the chatbot to hand patients your booking link? The Business Bot (£600 + £49/mo) adds a booking link to everything the Enquiry Bot does.
FAQ

Common Questions

How much does a clinic website cost?

A clinic website from us costs £400 for Starter (up to 5 pages), £750 for Business (up to 10) or £1,200 for Growth (up to 15, with a booking form, local SEO setup and Enquiry Bot setup). Most clinics with several treatments and practitioners need Business or Growth. Every price is fixed.

Does my clinic website have to show our CQC rating?

Yes, if CQC has rated you. In England, a rated provider must show its current rating on every website that describes its services, clearly and on the homepage or the relevant landing pages. CQC recommends its widget, which updates itself. If you haven’t been inspected yet, there’s no rating to show.

Can patients book appointments online through the website?

Yes. If you already use an online booking system, we link to it from every page, so patients can book without phoning. If you don’t, the Growth package includes a booking form that emails each request to you. Either way, the form asks for contact details and the appointment type, never symptoms.

Is a contact form or chatbot GDPR-safe on a clinic website?

It can be, and the simplest way is not to collect health information at all. Health data is special category data under UK GDPR, with stricter rules. Our clinic forms and chatbot ask for a name, contact details and the appointment type only. Your privacy notice and data decisions stay with your practice.

Can we advertise Botox on our clinic website?

Not as a product. Anti-wrinkle injections are prescription-only medicines, which can’t be advertised to the public, and ASA advice says that includes your own homepage. Renaming the product doesn’t get round it. What you can promote is a consultation for lines and wrinkles, with treatment discussed in person.

Have you built websites for clinics before?

Not yet. Clinics are a new sector for us, and we won’t pretend otherwise. What we bring is the build: fast, accessible sites, tested before launch, and a process where you approve every treatment page. Our projects page shows the four case studies we can stand behind.

Clinic websites from £400

Want a clinic website patients can book from?

Tell us your treatments, your practitioners and the booking system you use. We’ll recommend a package and a page plan.

Not ready to talk? Free website check – back within 48 hours

  • Reply within one business day
  • You own the code and assets
  • Fixed-scope proposal in 48h
GET STARTED

Tell us about your clinic

Your treatments, how patients book now and your current website, if you have one. Please don’t include any patient information. We’ll reply within one business day.

  1. 1

    We read it properly

    A real person reviews your notes and comes back within one business day.

  2. 2

    Book a free 30-minute call if it’s useful

    We go through what you need, your budget and your deadline, then tell you honestly which option fits.

  3. 3

    Fixed-scope proposal

    Scope, milestones and pricing in writing within 48 hours of the call.

Hours
Mon–Fri, 9am–5pm UK time
Working style
Remote-first, timezone friendly

We’ll only use these details to reply to your enquiry.