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Production AI: Custom ML, RAG & Measured MLOps

We build AI that earns its keep—classification, regression, forecasting, NLP, computer vision and retrieval-augmented generation—backed by evals, guardrails, and clear SLAs.

Models That Move KPIs
RAG Over Your Data
Guardrails & Compliance

Built for teams that care about reliability over hype

Ops Automation
Risk & Compliance
Docs & Knowledge
Healthcare & Clinics
B2B & SaaS
AI architecture with ingestion, training, RAG and monitoring layers
Prod-Ready
USE-CASES

Where AI Pays For Itself

Predictive Models

  • Classification: lead/churn/risk scoring
  • Regression: pricing & propensity
  • Forecasting: demand & staffing (time-series)

Document AI & NLP

  • RAG over PDFs, sites, Notion & CMS
  • Extraction, routing, summarisation
  • Search with semantic & hybrid ranking

Computer Vision

  • OCR & entity detection
  • Quality checks on images
  • Safety & compliance screening
Need a customer-facing assistant? See our Chatbots service.
OUTCOMES

Outcomes You Can Expect

Higher Efficiency
Automate triage, extraction & insights
Predictable Costs
Budgets, caching & routing
Measurable Quality
Evals & regression gates
Compliance Ready
PII safeguards & audit logs

Expect value in weeks: sharper decisions, faster workflows and clear visibility into quality, latency and spend—all surfaced in dashboards.

DELIVERABLES

What We Ship

Included

Custom ML Models

Classification, regression & time-series forecasting tuned to your data.

Included

RAG Pipeline

Ingestion, chunking, embeddings, rerank & freshness for trustworthy answers.

Included

Data Ingestion

Connectors for sites, PDFs, Notion, CMS, DBs + scheduled re-indexing.

Included

Guardrails

PII redaction, content filters, allow/deny lists and safe fallbacks.

Included

Eval Harness

Golden sets, scorecards & CI regression tests for quality you can track.

Included

Integration Hooks

APIs/webhooks to slot models into forms, CRMs and back-office tools.

Included

Cost/Latency Controls

Caching, batching & streaming for predictable performance and spend.

Included

Compliance

Audit logs, RBAC, retention and region controls aligned to policy.

Add-on

Pilot → Rollout

Pilot KPIs, playbooks & channel rollout. (Chatbots available separately.)

PROCESS

A Calm, Measured AI Process

Frame

01

Define the job-to-be-done, metrics, constraints and data sources.

Use-caseKPIsRisks
Days 1–3

Prototype

02

Thin slice: data prep + baseline model or slim RAG over your docs.

BaselineRAGGuardrails
Week 1

Evaluate

03

Golden sets, failure modes and CI regression tests wired in.

EvalsScorecardsCI
Week 2

Pilot & Scale

04

Integrate via APIs, monitor cost/latency/quality, then rollout.

PilotObservabilityRollout
Weeks 3–6
TECHNOLOGY

Our Stack & Standards

Python
TypeScript
PyTorch
TensorFlow
scikit-learn
Hugging Face
OpenAI
MLflow
Airflow
Apache Spark
pgvector
Redis
Elasticsearch
Docker
Kubernetes
Vercel
AWS
GCP
Azure
Git
Jest

What You Get by Default

Clean datasets: dedupe, PII handling, versioned splits
Grounded responses (RAG) on approved sources when LLMs apply
Guardrails: redaction, filters, fallbacks and audit logs
Latency & cost budgets with caching/streaming/routing
Eval harness: golden sets & regression gates in CI
Docs & runbooks: repos, infra notes and on-call basics
CASE STUDY

From Pilot to Production

Document AI pipeline
Case Study

Knowledge Ops Automation

A document AI pipeline (extraction + RAG) reduced manual review and unlocked trusted answers across thousands of PDFs.

Read Full Case Study
Before
  • > 3 min avg response time
  • High cost per document
  • Inconsistent quality (no evals)
  • No audit/PII controls
After
  • ~ 700ms median latency
  • -62% cost per doc
  • Evals + regression gates
  • PII redaction & audit logs
FAQ

Common Questions

Ready to turn AI into outcomes?

We’ll identify a high-impact use-case, prove it with a thin slice, then scale with confidence.

Get in Touch

Tell us about your use-case and we’ll reply within 24 hours.