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Production AI: Custom ML, RAG & Measured MLOps

We build AI that earns its keep—classification, regression, forecasting, NLP, computer vision and retrieval-augmented generation—backed by evals, guardrails and clear SLAs.

Models That Move KPIs
RAG Over Your Data
Guardrails & Compliance
AI architecture with ingestion, training, RAG and monitoring layers

Built for teams that care about reliability over hype

  • Ops Automation
  • Risk & Compliance
  • Docs & Knowledge
  • Healthcare & Clinics
  • B2B & SaaS
USE-CASES

Where AI Pays For Itself

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Predictive Models

  • Classification: lead, churn and risk scoring
  • Regression: pricing and propensity
  • Forecasting: demand and staffing (time-series)

Document AI & NLP

  • RAG over PDFs, sites, Notion & CMS
  • Extraction, routing and summarisation
  • Search with semantic and hybrid ranking

Computer Vision

  • OCR and entity detection
  • Quality checks on images
  • Safety and compliance screening

Need a customer-facing assistant instead? See our Chatbots service

IDEAL FOR

Who This Service Is For

  • A specific, measurable decision or workflow you want automated—not “some AI”
  • Existing data worth modelling: records, documents, images or event history
  • Willingness to define success metrics before a model is built
  • Need for evals, monitoring and cost controls rather than a one-off demo
  • Compliance or privacy constraints that require PII handling and audit trails

Not sure whether your data can support the use-case? That’s the first thing we assess—and we’ll say so plainly if it can’t.

Ask for a feasibility read
OUTCOMES

Outcomes You Can Expect

<1s
Median latency

Cached, batched and streamed inference paths

100%
Eval coverage

Golden sets with CI regression gates

PII-safe
By default

Redaction, RBAC and audit logging

2 wks
To prototype

A thin slice you can actually judge

  1. 01
    Days 1–3

    Framed

    Job-to-be-done, target metric, constraints and data sources agreed in writing.

  2. 02
    Week 1

    Prototype

    A baseline model or slim RAG slice over your real data—no synthetic demos.

  3. 03
    Week 2

    Evaluated

    Golden sets, failure modes and CI regression gates in place before scaling.

  4. 04
    Weeks 3–6

    Piloted

    Integrated via APIs with cost, latency and quality visible in dashboards.

DELIVERABLES

What We Ship

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Included

Custom ML Models

Classification, regression & time-series forecasting tuned to your data.

Included

RAG Pipeline

Ingestion, chunking, embeddings, rerank & freshness for trustworthy answers.

Included

Data Ingestion

Connectors for sites, PDFs, Notion, CMS and DBs with scheduled re-indexing.

Included

Guardrails

PII redaction, content filters, allow/deny lists and safe fallbacks.

Included

Eval Harness

Golden sets, scorecards & CI regression tests for quality you can track.

Included

Integration Hooks

APIs and webhooks to slot models into forms, CRMs and back-office tools.

Included

Cost & Latency Controls

Caching, batching & streaming for predictable performance and spend.

Included

Compliance

Audit logs, RBAC, retention and region controls aligned to policy.

Add-on

Pilot → Rollout

Pilot KPIs, playbooks and staged rollout. Chatbots available separately.

PROCESS

A Calm, Measured AI Process

Swipe through the 4 stages

Frame

Define the job-to-be-done, metrics, constraints and data sources.

Use-caseKPIsRisks
Days 1–3

Prototype

Thin slice: data prep plus a baseline model or slim RAG over your docs.

BaselineRAGGuardrails
Week 1

Evaluate

Golden sets, failure modes and CI regression tests wired in.

EvalsScorecardsCI
Week 2

Pilot & Scale

Integrate via APIs, monitor cost/latency/quality, then roll out.

PilotObservabilityRollout
Weeks 3–6
TECHNOLOGY

Our Stack & Standards

Languages
Python
TypeScript
ML & Deep Learning
PyTorch
TensorFlow
scikit-learn
Hugging Face
OpenAI
Pipelines & Tracking
Airflow
Apache Spark
MLflow
Storage & Search
pgvector
Redis
Elasticsearch
Infrastructure & Cloud
Docker
Kubernetes
AWS
GCP
Azure
Vercel
Tooling
Git

What You Get by Default

Clean datasets: dedupe, PII handling, versioned splits
Grounded responses (RAG) on approved sources where LLMs apply
Guardrails: redaction, filters, fallbacks and audit logs
Latency & cost budgets with caching, streaming and routing
Eval harness: golden sets and regression gates in CI
Docs & runbooks: repos, infra notes and on-call basics
CASE STUDY

From Pilot to Production

Document AI extraction and RAG pipeline
CASE STUDY

Knowledge Ops Automation

A document AI pipeline combining extraction and RAG reduced manual review and unlocked trusted answers across thousands of PDFs.

  • Sub-second median latency
  • Materially lower cost per document
  • Evals plus CI regression gates
  • PII redaction and audit logs
Read Full Case Study
FAQ

Common Questions

No. We deliver classic ML (classification, regression, forecasting), NLP and computer vision alongside LLM/RAG work. We integrate via APIs, background jobs or event hooks into your systems.

We maintain golden sets, eval pipelines and CI regression gates. For RAG, we re-index content on schedules and enforce guardrails with safe fallbacks.

PII redaction, RBAC, audit logs and retention controls are built in. We can deploy into your cloud and restrict data regions to match policy.

Budgets, caching, streaming and route selection keep spend and response times predictable. We expose all of it in dashboards.

Yes, and we offer a dedicated Chatbots service. This page focuses on broader AI/ML work and operationalisation.

You do. Repos live under your organisation with docs and runbooks for a clean handover.

Start with a thin slice

Ready to turn AI into outcomes?

We’ll identify a high-impact use-case, prove it with a thin slice, then scale with confidence.

  • Reply within one business day
  • You own the code and assets
  • Fixed-scope proposal in 48h
GET STARTED

Tell Us About Your Use-Case

What job should AI do, and which data can we use — records, PDFs, CMS, images? We’ll reply within one business day with a feasibility read.

  1. 1

    We read it properly

    A real person reviews your notes and comes back within one business day.

  2. 2

    30-minute scoping call

    We pressure-test goals, constraints and timelines. No slide deck.

  3. 3

    Fixed-scope proposal

    Scope, milestones and pricing in writing within 48 hours of the call.

Hours
Mon–Fri, 10am–7pm PKT
Working style
Remote-first, timezone friendly

We’ll only use these details to reply to your enquiry.