What makes your chatbot different?

It’s grounded in your approved content (RAG) with citations and ships with analytics and guardrails so it actually drives KPIs.

Which channels can we use?

Web widget, WhatsApp, Slack, Telegram and SMS. We also integrate with CRMs, calendars and helpdesks like Zendesk and Intercom.

How do you prevent wrong or unsafe answers?

Content filters, allow/deny lists, PII redaction and safe fallbacks. We also keep answers tied to your sources with citations where applicable.

Can it book meetings and capture leads?

Yes. The bot can qualify, schedule with your calendars and push structured data into your CRM.

Who owns the data and bot?

You do. Repos and configs live under your org, with documentation and playbooks for handover.

Do you also build broader AI/ML solutions?

Yes—classification, regression, forecasting, NLP and computer vision. See our AI Solutions service.

Contact

Chatbots & Assistants

Home›Services›Chatbots & Assistants

Chatbots that Deflect, Qualify & Delight

On-brand assistants grounded in your content—web, WhatsApp and Slack—built with retrieval, analytics and guardrails so you can cut response times and grow revenue without losing control.

RAG over your knowledge

Multichannel ready

Analytics & KPIs

Book a Demo See Case Studies

Built for support, sales & ops teams

Customer Support

Lead Gen

Appointments

Docs & Knowledge

B2B & SaaS

Multichannel chatbot connected to RAG knowledge base and analytics

RAG + Analytics

RAG

& Insights

USE-CASES

What Your Bot Can Do

Support Deflection

Answer from policy, docs & FAQs with citations
Create tickets for edge cases with context
Multilingual replies with tone control

Lead Qualification

Score and route prospects to the right team
Book calls automatically (Calendars/Calendly)
Sync to CRM with custom fields & tags

Workflow Automation

Capture forms, upload docs, verify inputs
Trigger webhooks and back-office actions
Create structured tickets with transcript

OUTCOMES

Proven Impact

Ticket Deflection

Resolve common queries instantly

More Conversions

Qualify & book without friction

Faster Response

Seconds, not hours

Higher CSAT

Helpful, consistent, on-brand

Expect quick wins in weeks—deflection on FAQs, qualified meetings on landing pages, and measurable gains in CSAT and speed to first response.

DELIVERABLES

What We Ship

Included

RAG Knowledge Base

Ingest site, PDFs, Notion & CMS; chunking, embeddings, rerank and freshness.

Included

Multichannel Bot

Web widget + WhatsApp, Slack, Telegram & SMS connectors.

Included

Analytics & KPIs

Deflection, CSAT, FRT, conversion & feedback loops in a single view.

Included

Guardrails

PII redaction, allow/deny lists, tone & safety controls with fallbacks.

Included

Integrations

CRM (HubSpot), forms, calendars, webhooks & custom actions.

Included

Booking & CRM Sync

Instant meeting scheduling and lead sync with tagging & owner routing.

Included

Playbooks & Prompts

On-brand style guide, prompt library and conversation playbooks.

Add-on

Pilot → Rollout

Pilot KPIs, A/B tests and iteration cadence for ongoing improvements.

PROCESS

A Clear Path from Pilot to Value

Scope

Define use-cases, channels, KPIs and tone. Pick key journeys for pilot.

GoalsRisksJourneys

Days 1–3

Ground

Index approved sources; set retrieval, rerank and freshness policies.

SourcesRAGCitations

Week 1

Design

Conversation patterns, playbooks and safe fallback paths.

FlowsPromptsGuardrails

Week 1–2

Integrate

Widget + WhatsApp/Slack; CRM, calendars, tickets & webhooks.

ChannelsAPIs

Week 2–3

Pilot & Improve

A/B tests, analytics and training data loops; scale what works.

EvalsKPIsRollout

Weeks 3–6

TECHNOLOGY

Our Stack & Standards

OpenAI

Hugging Face

Next.js

TypeScript

Vercel

Slack

Zendesk

Intercom

HubSpot

Zapier

Notion

WordPress

Shopify

What You Get by Default

Grounded answers with citations

PII redaction & tone controls

Structured ticket creation

Multilingual support

Analytics with deflection/CSAT

Docs & playbooks for your team

CASE STUDY

From FAQs to Qualified Meetings

Website chatbot with booking and CRM sync

Case Study

Assisted Sales Funnel

A RAG-powered site assistant qualified visitors, booked calls and wrote tickets for exceptions—lifting conversion while shrinking queue volume.

Read Full Case Study

Before

Long first response time
Low meeting conversion
Repetitive FAQ tickets
Unstructured transcripts

After

Seconds to first reply
+32% meetings booked
High FAQ deflection
CRM-synced summaries

Case Study

Assisted Sales Funnel

A RAG-powered site assistant qualified visitors, booked calls and wrote tickets for exceptions—lifting conversion while shrinking queue volume.

Read Full Case Study

Before

Long first response time
Low meeting conversion
Repetitive FAQ tickets
Unstructured transcripts

After

Seconds to first reply
+32% meetings booked
High FAQ deflection
CRM-synced summaries

FAQ

Common Questions

Ready to launch an on-brand assistant?

We’ll ground it in your content, wire your channels, and prove value fast—then keep improving with analytics and playbooks.

Start Your Pilot Explore AI Solutions

Get in Touch

Tell us about your use-case and we’ll reply within 24 hours.